Talking to older people

Question posted in Computer\IT Services, Healthcare Services, Retail on 09 2009
Rate question difficulty level 0 Votes
You will be required to support clients who are older than you - there might be a difference of 10+ years between you and the customer.
Do you know how to talk with people older than you?
Can you identify with their needs?
 
 
1 Answer
 
I think that last part of the question is the key to the answer.
I've worked with older people before that were twice my age.
It's never an age issue , you might encounter problems dealing with people that are younger or even your exact age.

The key is to learn about the specific group (in this case , age group), what defines it and etc.

from here on, it's supporting them like any other group / person.

07/19/2010
 
 
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